This Refund Policy describes the conditions under which you can claim a refund for a purchase made on www.sterilisers.org (the “Site”).
PROCESSING TIME AND SHIPPING TIME
Processing time: All orders are processed and shipped within 24 after payment.
Shipping time: Shipping time will vary depending on your location but we have provided approximations below:
USA Shipping: 3 to 7 business days (unless specified in product description).
UK Shipping: 2 to 7 business days (unless specified in product description).
Standard International Shipping: 3 to 12 business days.
Your country may charge import taxes or a customs fee, unfortunately, that is out of our control as we operate from the Melbourne, Australia. Please note that all shipping times exclude clearance/customs delays. Additionally, due to the impact of CV-19, some additional delays may be observed in some cases.
For more information about our refund practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com